Use our electronic debiting service!

TO ENROLL IN THE ELECTRONIC PAYMENT PROGRAM:

• COMPLETE, SIGN and RETURN an Authorization Agreement Form for each account you wish to have paid electronically. (Click here for the Authorization Agreement Form)
• RETURN the completed and signed Authorization Form to us with a VOIDED check (No Starter Checks) for the bank account you would like your payments deducted from.
• Mail these to us at: Portsmouth Department of Public Utilities, Post Office Box 490 Portsmouth, VA 23705
• If you change names, addresses, banks or bank account numbers a new agreement(s) will be required.
• DO NOT MAIL THE AUTHORIZATION FORM AND VOIDED CHECK WITH YOUR BILL!

Your Public Services Bill will notify you when Electronic Payment is in effect.

ON TIME PAYMENT! NO CHECK WRITING! NO POSTAGE COST!

To participate in bank drafting, you will need to provide the following information to the Public Utilities Department:

• Bank Account Number
• Bank Routing Number
• Bank Account type (Checking, Savings, etc)
• Signed Electronic Payment Authorization form

** Your account will be debited during the week your payment is due. That could mean your bill will be paid a few days in advance of the actual due date, but not after.

PAY YOUR PUBLIC UTILITIES BILL ON-LINE!! Pay your bill with your credit card! American Express, Discover, Visa, and Master Card accepted GO TO THE CITY OF PORTSMOUTH WEBSITE www.portsmouthva.gov Choose: ONLINE PAYMENTS This takes you to the: OFFICIAL PAYMENTS CORP website Choose: Public Utilities Services bill Follow the instructions (have your credit card information and Utility account number ready) ** There is a convenience fee associated with this process **